RMA Tracking

Check RMA Status

To check the status of your RMA enter the RMA Number or Serial Number. For verification, please enter the Destination City where the replacement unit or part will ship to.

  • When searching by RMA Number, the letters “RMA” should not be included.

  • When searching by Serial Number, the full Serial Number is required.

  • * All fields are required.

Please find the order information below. 

If no tracking information is displayed, it is likely that this sales order is still being processed and shipped.  Our system updates every 15 minutes so please check again shortly.  If we can be of further assistance please contact us.

 

Check the status of another RMA.

RMA Lookup

No Results Found

The Serial Number or RMA number you entered could not be found. It is likely this order is still being processed and shipped.  Our system updates every 15 minutes so please check again shortly.  If you believe you received this message in error or if we can be of further assistance please contact us.

Try again or check the status of another RMA above.


Thank you, your order information has been sent to your email.

We were unable to send the tracking information. If the problem persists, please contact Planar for assistance.