Professional Services

Local, Proven Expertise

At Your Service

Since 1983, Planar display solutions have benefitted countless organizations in every application. Planar displays are usually front and center, dutifully delivering the visual experiences and critical information customers need, with proven technology that is built to withstand the rigors of constant use.

What may be less obvious, but is no less critical, is the support Planar provides to customers and their displays. Backing up every giant, curved video wall or 4K interactive display, is a local team of pre-sales and post-sales technical and application experts determined to ensure customers select the right display solutions, and keep them performing their best.

Professional Services

Pre-Sales Design

Pre-Sales Design

Planar’s field-based pre-sales Application Engineers across North America assist in selecting the best solution for an environment and application. They live and work near customers, so they’re familiar with the unique display needs within a local area.

Project Management

Project Management

Planar has dedicated Project Managers located across North America who help coordinate all aspects of a project from initial design and display technology selection to expert technical installation.

Installation Services

Installation Services

Regionally-located Planar Technicians professionally install video walls or large format display fleets. Once installation is complete, Planar Installers provide basic system training about proper use, maintenance, troubleshooting and servicing.

Contact Planar Sales for a Professional Services Quote

U.S. Based Personnel & Services

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Planar directly employs several hundred people across North America responsible for all aspects of customer engagement. Planar also has hundreds more Authorized Resellers employing thousands of Planar-trained personnel. Additionally, for nearly 40 years Planar has manufactured, tested, calibrated, configured, serviced and repaired display solutions in Oregon.

This combination of employees, empowered partners and local manufacturing enables a level of service and support unmatched in the Pro AV industry.

U.S.-Based Post Sales Technical Support

24x7 Headquarters-Based Technical Support

24x7 Headquarters-Based Technical Support

Planar’s U.S.-based Customer Support Team is always available to provide answers and remedies. From 32-foot fine pitch LED video walls to 32-inch desktop monitors, the support team is specially trained to know the details of each Planar display solution, and assist.

On Site & U.S.-Based Repair

On Site & U.S.-Based Repair

Planar Service Technicians live nearby and understand the language and local nuances. They can visit an installation site and assist with advanced troubleshooting or provide repair support. If a repair requires more than an on-site visit, such as pixel repair, Planar's Oregon facilities can handle it efficiently.

Contact Planar Tech Support for Post-Sales Support

Training & Education

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Planar Academy offers AV professionals comprehensive AVIXA CTS-Certified and AIA CES-Certified product and technology training in Oregon and several Planar Showrooms across North America. Expert trainers are also available for end-user instruction when needed and can customize training to suit varying levels of existing product knowledge.

Warranties & Programs

Planar offers standard and extended warranties, service and maintenance plans, and a financing program that add peace-of-mind and make deploying a premium display solution more accessible.

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