Professional Services
At Your Service
Pre-Sales Design
Planar’s field-based pre-sales Application Engineers across North America assist in selecting the best solution for an environment and application. They live and work near customers, so they’re familiar with the unique display needs within a local area.
Project Management
Planar has dedicated Project Managers located across North America who help coordinate all aspects of a project from initial design and display technology selection to expert technical installation.
Installation Services
Regionally-located Planar Technicians professionally install video walls or large format display fleets. Once installation is complete, Planar Installers provide basic system training about proper use, maintenance, troubleshooting and servicing.
Warranties & Programs
Planar offers standard and extended warranties, service and maintenance plans, making deploying a premium display solution more accessible.
U.S.-Based Post Sales Technical Support
24/7 Headquarters-Based Technical Support
Planar’s U.S.-based Customer Support Team is always available to provide answers and remedies. From 32-foot fine pitch LED video walls to 32-inch desktop monitors, the support team is specially trained to know the details of each Planar display solution, and assist.
Onsite & U.S.-Based Repair
Planar Service Technicians live nearby and understand the language and local nuances. They can visit an installation site and assist with advanced troubleshooting or provide repair support. If a repair requires more than an on-site visit, such as pixel repair, Planar's Oregon facilities can handle it efficiently.
