Project Overview
The Lea County Communication Authority (LCCA) in Hobbs, New Mexico operates the Lea County 911 Call Center, which covers the cities of Hobbs, Lovington, Eunice, Jal and Tatum. Call Center dispatchers have the capability to deploy emergency and non-emergency agencies to all parts of Lea County. As a control room, the Call Center also monitors cameras at special events and throughout key areas of the county, including the county detention center and all public parks. To improve the delivery of visual information in this mission-critical environment, the LCCA decided to upgrade a series of flat panel monitors to newer visual technology. LCCA engaged audio visual integrator AVI-SPL to consult on a solution that would provide dispatchers with the ability to better monitor coverage areas and respond more effectively to calls and emergency situations.
