RMA Status Check
You may check the status of your RMA from this window. Please enter either your RMA or your full Serial Number, making sure to select the option you are entering. For verification, you must also provide the zip code where the replacement unit will ship.
If you are using your RMA number to search for status, please note that the letters RMA should not be included.
RMA Status Look-Up
Monitors, Touchscreens & Thin Clients
Our product label may be in different locations on the back of your unit but it should look similar to the sample above. All serial numbers will have a bar code with it.
Projectors
The serial number can be found under the top cover for almost all of our projector products. Please make note that there is a serial number (and possibly a barcode) for the lamp itself but you should use the one below the yellow warning sticker or the one closest to the front of the unit.
