Warranty and RMA Status Check

With Planar's online tools check the status of your Warranty or Return Material Authorization (RMA). To check your warranty status you will need the serial number of your unit. To check your RMA Status you will need the number given to you by our customer service team or the serial number of the defective unit, along with the zip code of where the replacement unit will be shipped.

If you need further assistance, please call customer support toll free at 1-866-Planar1 (1-866-752-6271) or email.

Phone Support

(Available 24/7)

US and Canada

Phone: +1-866-PLANAR1 (1-866-752-6271) or (503) 748-5799

Europe, Middle East, Africa, & Asia

Phone: +33 5 63 78 38 10

Asia, Australia & New Zealand

Phone: +852 2326 0228

Latin America

Phone: +1-503-748-5799


Phone: +55 41 3059-5100


Support Tools