Clean Screen Products Support

Support for Medical Imaging products is available at http://www.ndssi.com/customercare/
These discontinued products are no longer available for sale. We have included the following documents for your information only.

Clean Screen II Driver Support for C3215 and C3215TS

  Windows 95 Windows 98 WindowsNT 4.0
Video, CHIPS 6900 W95500.exe (924 kb) W98600.exe (928 kb) NT4129.exe (156 kb)
Ethernet, Intel Pro/100+ 100PDISK.exe (986 kb)
Touch, Elo Touchsystems MM95200.exe (453 kb) MMICE30c.exe (354 kb)

Cleaning Tips

The Clean Screen II PC was designed to take rough treatment in busy hospitals. It can continue to operate even while being cleaned in a normal fashion for a hospital environment, such as with a saturated sponge or dampened, soft cloth. Approved cleaning solutions include:

  • Commercial or industrial grade glass cleaners
  • Commercial or industrial grade general purpose cleaners (non-abrasive) including:
    • Isopropanol (70% isopropyl)
    • 5% bleach solution (5% aqueous sodium hypochlorite)
    • 1.6% aqueous ammonia
    • 0.5% phenolic compounds
    • 0.5% chlorhexidine in 70% isopropyl alcohol

Customer Service

Please visit our support center.

You will need the unit's serial number and a brief description of the problem to receive a RMA number.

If a repair is required, please return the product for service using the original shipping container (if possible) with the RMA number clearly marked on the outside of the box.

Returns will not be accepted without an assigned RMA number. Include a description of the configuration at the time of malfunction, including network configuration, PCMCIA card, mouse type and drivers, cabling (if other than supplied), software program in use, and a description of the symptoms.

In-transit damage is not covered by warranty. We suggest you always insure your shipment. Planar will only pay for the return shipment by surface transportation. It is the responsibility of the sender to prepay transportation charges.