Statement of support for Planar products running VMware

Planar Systems Inc. (also known as Planar) confirms that we will support customers running ND1750/ND1950 on supported Operating Systems in a VMware virtual machine environment.

Planar will provide unqualified support for ND1750/ND1950 running in a VMware virtual environment in an identical manner as with ND1750/ND1950 running on any other major x86 based systems without initially requiring reproduction of issues on native hardware. Should Planar suspect that the virtualization layer is the root cause of an incident; the customer will be required to contact the appropriate VMware support provider to resolve the VMware issue.

While Planar products are expected to function properly in a VMware virtual environment, there may be performance implications which can invalidate Planar’s typical sizing and recommendations.